Getting a loyal dental patient

Ways to Attract With Dental Patients Who Will Pay And Stay

For an established dental practice, more than 70% of new patient growth should come from internal patient referrals.

1. Offer 24/7 Online Appointment Scheduling

One of the biggest mistakes dental professionals make with their websites is putting obstacles in the way of new visitors who may want to make an appointment. The good news is that this is an easy fix. Our software almost always includes a patient booking option that you can add to your practice website. With a few clicks, patients can book an appointment that your staff can confirm as needed.

 

included in Smile 4 All app.

  • Appointment Scheduling 24/7 Online

  • Appointment Scheduling 24/7 Offline

  • Appointment Workflow (booking, reminder)

  • Calendar

2. Contact immediately with Patients on all channels (Live Chat, IG messenger, FB messenger, SMS, Whatsapp,)

Our #1 focus isn’t about selling to consumers, it’s about meeting our patients’ needs and maintaining their health. We are dealing with people that want to be seen as human and have their concerns heard. We are dealing with fears and pain. We need give the Patient opportunity to contact with us on all possible channels!

included in Smile 4 All app.

  • CRM management

  • All patient information in one place

  • Connect with all platforms (email, sms, whatsapp, facebook messenger, instagram messenger, webchat, Google my Business Chat..

3. Answer Phones!

The phones are the most vital connection to acquiring those new patients.

 If you’re not answering your phones between normal business hours and during lunch, the patient is going to hang up and find a dentist who will. You think you are already answering your phones, but you are only answering your phones sometimes – not all the time. I guarantee if you picked up every single phone call that came in to your office, your numbers would improve.

included in Smile 4 All app.

  • Missed Call Text Back

  • Call me Back

  • Contact Management

  • 2 Way SMS

4. Offer Teledentistry (Zoom, Video answer, Online Chat)

Since the beginning of the COVID-19 pandemic, the patient demand for telehealth and teledentistry has dramatically increased. Teledentistry allows dentists to connect with patients remotely, do preliminary exams, and recommend services and treatments while minimizing the risk for patients and staff members.

 

included in Smile 4 All app.

  • connect with zoom app for online meeting

  • speak with Patients over Videochat

  • online live chat

  • Offer Patients Online Calendar for Videocall

5. Make it easy

Whatever you are asking patients to do – make an appointment, write a review, or send a referral – make it easy and quick.

Nothing stops a positive review or a repeat appointment like a 12-step process to get to a form to fill out. Good website design that facilitates actions is crucial.

included in Smile 4 All app.

  • Online Forms for all situation

  • Online Survey

  • Forms analytics

  • Payment over Stripe and Paypal

  • Increasing Treatments acceptance

6.   Use Reactivation Campaigns

Bring your inactive patients back to your office with our reactivation campaigns (Email, Sms, Whatsapp!

included in Smile 4 All app.

  • if they Patient dont show in the clinic for last 3,6,12 months or 2,3,4,5 Years reactivation campaign will be start automatically

  • After 6 weeks (if the patient has not responded, made an appointment), an additional motivational message is sent.

7. Offer Old Patient Specials

If you want to attract patients to your dental practice, old patient specials

 are the solution. People tend to avoid routine dental care and treatments because of cost, but if you offer a special discount, they are more likely to respond.

Use a old patient special to get people to book that appointment, then you can nurture them as recurring patients for years to come.

Here are some examples of simple incentives you can give:

Free teeth whitening , Money off Invisalign / Clearcorrect treatment Discount service bundles (e.g., oral exam, cleaning, and X-ray)

included in Smile 4 All app.

  • Dental Funnels Templates

  • FB Ads Templates

  • Workflow Patients Automatisation

  • Email , Whatsapp and Sms campaigns

8. Send Patient Birthdays and Holidays Card automatically

Never ever forget important dates for your patients again

included in Smile 4 All app.

  • Holidays automatisation

  • Birthdays automatisation

  • Whatsapp, Sms and Email workflows

9. Create an Optimized, Responsive Website

Your website's primary purpose should be to drive prospective patients to your practice. Think of your website as a full-time salesperson that is working 24x7 for your practice.

Your website should work for you 24 hours a day, 7 days a week, helping you to attract more patients.

included in Smile 4 All app.

  • Dental Webpages

  • Dental Funnels

  • Page & Website builders

10. Focus On Getting Positive Reviews

If you want to get new dental patients choosing your dental office in online searches, positive reviews are a must. Dental practices that don't prioritize reviews have no online reviews to speak of. Testimonials build trust, and trust is what sells. That’s the goal of a marketer — to build trust and add value.

included in Smile 4 All app.

  • Review Request & Management

  • Review Webpages

  • Review Email, Whatsapp and SMS automatisation

  • Video Testimonial Request

11. Offer Video-Testimonials

Ask your patients for video testimonials that you can put on your website and other online verticals.

included in Smile 4 All app.

  • Video request automatisation

  • Video record web page

12. Pay-Per-Click Advertising (PPC)

PPC is one of the most common marketing ideas for dentists you hear about. Google Ads is the largest pay-per-click (PPC) platform. With Google, PPC ads appear above organic search results, making it easy for your target audience to see them.

included in Smile 4 All app.

  • connect with Google Ads

  • analytics and metrics

  • start workflow contact automatisation

13. Offer Local Awareness Facebook and Instagram Ads

Local Awareness ads are a great way to reach a local audience, and you can now use the new map card to share locally relevant details about your dental business, like the address, distance to the business, hours of operation, and a “Get directions” link. Your CTA can even be a call button, an easy prompt to make an appointment.

 

included in Smile 4 All app.

  • Facebook and IG ads in 3 click from our app

  • complete analytics and measurement

  • FB Template Ads for dentist

14. Update and Optimize Your Google My Business Page

For leveraging a location based marketing strategy, nothing beats Google My Business. This is usually step one for any veteran SEO. If you don't have a Google My Business listing, you'll need to create one.

Make POST on GMB!

included in Smile 4 All app.

  • Post directly on Google My Business Page

  • Connect with GMB Chat

  • Connect with Google Reviews

  • Google Analytics (call request, direction request, visitor, age, gender...)

15. See what's happening outside of working hours

Bring Your Business On The Go!

You’ll never miss a sales opportunity again!

included in Smile 4 All app.

  • Mobile App for dentist

  • Make & receive calls

  • Chat with your clients & leads

  • Get notifications straight to your phone

You’ll never miss a sales opportunity again!

16. Refer a Friend campaign!

Finding the right ways to motivate your existing patients to refer their family and friends to your dental practice is hard work.

BUT not with Smle 4 All app :-)

included in Smile 4 All app.

  • Refer a Friend Funnel

  • Refer a Friend Workflow Automatisation

  • Refer a Friend Pipeline

  • Get notifications straight to your phone

You’ll never miss a sales opportunity again!