Appointment Booking Workflow
LIVE VERSION
* If the patient requests an appointment over CALENDAR, a new appointment workflow will be started
SMS campaign
Sending SMS message 1
Email campaign
Sending Email message 1
Whatsapp campaign
* while the patient is waiting for appointment confirmation, we send him information about the clinic, location, etc.
RECEPTION DESK - confirmed or rechedule appointment for patients
Appointment workflow automatisation * does the rest for the patient
(sends appointment confirmation and appointment reminders)
APPOINTMENT CONFIRMATION
SMS campaign
Sending SMS message 1
Email campaign
Sending Email message 1
Whatsapp campaign
Sending Whatsapp message 1
APPOINTMENT REMINDER (SMS/Email/Whatsapp)
2 days before
1 day before
1 day before
1 hour before
APPOINTMENT CANCELATION (SMS/Email/Whatsapp) or patient no show
On Clients request
Clinic
Missed Appointment
